Please note that we are switching our email server today to provide better service to you. There may be a slight interruption in email service but know that we are diligently working on it! Thank you for your patience!
Happy Holidays! Adaptivemall.com will be closed the following days to celebrate with our families: December 23-26, 2022 and December 30, 2022 - January 2, 2023.
WEATHER ALERT! UPDATE 4/20: Unfortunately, our business continues to not have power. Our County was hit hard by the snowstorm and several power substations are still not operational. Please email info@adaptivemall.com with any questions or concerns and we will answer you as soon as we are able. We do have a few a staff that work remotely and will do their best to answer questions as they can! Thank you for your continued patience!
Adaptivemall will be closed on November 28 & 29 in observance of the Thanksgiving Holiday. Regularly scheduled hours will resume on Monday, December 2, 2024.
Adaptivemall will be closed on November 28 & 29 in observance of the Thanksgiving Holiday. Regularly scheduled hours will resume on Monday, December 2, 2024.
As long as the equipment is returned in new, re-saleable condition, within 30 days of the Return Authorization we will refund your original purchase cost without any re-stock fee!
**For the health and welfare of others, we regret that we cannot allow toileting or bathing/shower product returns because of sanitary and personal hygiene reasons. Some manufacturers will not permit returns on certain products. Due to the custom, hand-made nature of Beds by George products, beds and accessories are not returnable. Please check with Customer Service if you have any questions.
There are certain things you must do in the event of a return.
1) Keep your original carton and packing materials for safe transport! Please carefully repack the items in their original packaging so they are secure and tight inside the box. Utilize any plastic bags that came with your order - they protect items from vibration during shipping.
2) Contact us within 30 days of the receipt of the products. Email us or call us for return instructions and a Return Authorization number.
You must have a Return Authorization number to ensure that your return is processed.
Some important notes about returns:
You will be responsible for the return shipping cost. To protect yourself, use a delivery service that has a tracking # and insurance. A refund will not be given on merchandise that is lost by the carrier.
If you paid a shipping fee on your original order for expedited, international or other shipping it is Non-Refundable even upon return of your order.
Please note that returns may go back to a different location than they originated from. If you return an item to our warehouse in New York without a Return Authorization Number the cost we incur to ship the item to the manufacturer's warehouse on your behalf will be deducted from the amount of your credit, if any.
If the item cannot be made re-sellable you have the option of:
1. Paying to have the item delivered back to you. 2. Adjustment to credit for a 25% Disposal Fee.
If you have any questions, please feel free to either email us at info@adaptivemall.com or call us at 1-800-371-2778 or 1-315-429-7112 to reach Customer Service. We are here to help!
Special Tomato has done it again! The design team at Special Tomato consistently brings creative innovation to the table as they work to improve the lives of people with special needs. Research and development of the Special Tomato Recliner Support System (RSS), the first of its kind, is no exception. Who doesn’t appreciate the relaxing experience of comfortably resting in a recliner? But this experience can be unsafe or lack therapeutic benefit for individuals who have poor postural control. Individuals with abnormal muscle tone, significant strength deficits, or poorly balanced movement patterns may not be able to maintain a well aligned position of their body when sitting in a recliner. Sometimes extra pillows and blanket rolls just don’t have what it takes to maintain the alignment that promotes rest and relaxation. That’s where the revolutionary design of the Special Tomato Recliner Support System can help!
The Special Tomato Recliner Support System has been designed to drape over and be secured to a piece of ordinary reclining household furniture. The RSS offers a firm yet comfortable platform for positioning the hips and pelvis, the cornerstone of proper body alignment. The adjustable 5-Point Chest Harness and 3-Point Pelvic Harness safely maintain a stable well aligned position of the trunk and pelvis. The adjustable height headrest promotes a midline position of the head. The leg supports discourage excessive adduction/abduction and rotation of the hips and hyperextension of the knees. The easy to clean drape is secured to protect furniture. The whole RSS System attaches with four padded straps and will work with most recliner brands. Note: Recliner is NOT included.
Do you think more support is needed? The Special Tomato Soft-Touch Liners can be integrated into this system! These contoured seat and back cushions enhance lateral (side) support and improve comfort. A new Soft-Touch Liner Hip-Flex® Seat has been specifically designed and shaped for the RSS with a "living hinge" to comfortably move with and support the body as it reclines. Soft-Touch Hip-Flex Seat & Back Liner Sizes 2 through 5 fit on the RSS.
Another great feature, the Special Tomato Recliner Support System is completely portable and easy to store. It folds and clips like a suit bag and has a handle which can be used to hang it from a standard coat hook on the back of a closet door or wall. The RSS weighs only 10 lbs. It’s perfect to bring along on a visit to someone else’s house too!
The best feature of all? The Special Tomato Recliner Support System allows your family member with special needs access to the best seat in the house!
Is this Product Right for You?
An ideal platform to build a customized system of postural support for a household recliner
Easily and securely attaches to most brands of reclining furniture
Easy to clean recliner drape and padded attachment straps protect furniture
Appropriate for individuals with moderate to significant physical involvement
Appropriate for preschool age children through adults (35"-74")
Questions? Our therapists can help you with a proper fit… to start please click SIZING HELP and complete a simple form, or call us toll free at (800) 371-2778
Features
Standard Features include:
5-Point Adjustable Chest Harness to maintain proper position of the trunk
3-Point Adjustable Pelvic Harness to maintain proper position of the pelvis and hips
Both large & small size chest harnesses are included for growth!
Height Adjustable Headrest to promote midline head position
Leg Supports with height and lateral (side to side) adjustability to cradle lower extremities in neutral alignment and discourage hyper extension of knees
Easy wipe clean and machine washable recliner drape
Padded straps to secure RSS and protect furniture
Perfect support for full recline while watching entertainment
Completely portable and easy to store
Folds and clips like a suit bag with handle to hang on a standard coat hook on back of closet door or wall
Able to accept Special Tomato Soft-Touch Liner Seat and Back Cushions for additional support
