Our COVID-19 Response & Important Shipping Delays 

 Please note that we are switching our email server today to provide better service to you. There may be a slight interruption in email service but know that we are diligently working on it! Thank you for your patience!

Happy Holidays! Adaptivemall.com will be closed the following days to celebrate with our families: December 23-26, 2022 and December 30, 2022 - January 2, 2023.

WEATHER ALERT! UPDATE 4/20: Unfortunately, our business continues to not have power. Our County was hit hard by the snowstorm and several power substations are still not operational. Please email info@adaptivemall.com with any questions or concerns and we will answer you as soon as we are able. We do have a few a staff that work remotely and will do their best to answer questions as they can! Thank you for your continued patience! 

FREE SHIPPING* | See Details

Our offices are closed today, 1/3/25 due to a winter storm that has placed our area under a state of emergency.  We will resume normal business hours on Monday, 1/6/25.

Adaptivemall will be closed on November 28 & 29 in observance of the Thanksgiving Holiday. Regularly scheduled hours will resume on Monday, December 2, 2024.

Damaged Shipment

Be sure to examine every shipping carton upon arrival for torn or crushed cardboard! This is usually a sign of possible damage from rough handling.

You may either refuse to accept the cartons or sign for them as damaged containers by writing "damaged" on the bill of lading or signature line and having the driver initial it to acknowledge the carton damage.

If you open the carton and find damage, please contact Adaptivemall.com Customer Service by Email at info@adaptivemall.com, Phone (1-800-371-2778) or FAX (1-315-429-8862), and we will arrange for a replacement inspection and insurance claim. You must save the damaged shipping cartons to be inspected when you return the damaged product.